ESSENTIALS OF MANAGING WORKPLACE CONFLICT
This course examines peace, conflict, the nature of peace and conflict as it occurs in organizations.
It is a new psychological approach to understanding and dealing with conflict.
It will provide valuable insights into all types of behaviours in dispute and aims to make easier and less stressful the lives of all those whose daily tasks involve managing workplace conflict.
The functionality of conflict both destructively and constructively in certain contexts. The theory underlying the creation of integrated conflict management systems in an organization.
The nature of such systems and how they are developed, designed and evaluated.
Course Content
Course Module
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Introduction to Module
00:40 -
Module
53:15 -
Conclusion
00:07 -
Module Quiz